Roobet Privacy
Policy for Players

Roobet operates the online gaming platform available at roobet.pro. When this privacy policy refers to "roobet", "we", "us", or "our", it means the operator of roobet.pro. This privacy policy explains how roobet collects, uses, stores, and protects the personal data of players who register and use the roobet platform.

Roobet acts as the data controller for all personal information collected through roobet.pro. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about this privacy policy or how roobet handles your data, you can reach us at [email protected].

Roobet collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse roobet.pro, and from third parties such as payment processors during transaction verification. Here is a breakdown of the categories of data roobet collects:

Roobet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.

Roobet uses your personal data for specific, documented purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The main purposes for which roobet processes your personal data are:

• To create and manage your roobet account, including verifying your identity and age.
• To process deposits, withdrawals, and other financial transactions on the roobet platform.
• To provide customer support and respond to your queries or complaints.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
• To comply with our legal and regulatory obligations, including anti-money-laundering (AML) requirements.
• To monitor and analyse platform usage so we can improve the roobet experience.
• To send you important account notifications, such as deposit confirmations and security alerts.
• To enforce our Terms and Conditions and other platform policies.
• To support responsible gaming monitoring and intervention where necessary.

Roobet may also use anonymised, aggregated data — data that cannot identify you personally — for statistical analysis, product development, and business reporting. This type of data processing does not affect your privacy.

Roobet processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:

• Contract performance: Processing your data is necessary to fulfil our obligations under the roobet Terms and Conditions — for example, to operate your account and process your transactions.
• Legal obligation: Roobet is required by law to collect and retain certain data, particularly for anti-money-laundering compliance and identity verification.
• Legitimate interests: Roobet has a legitimate interest in detecting fraud, securing the platform, and improving our services — provided these interests do not override your fundamental privacy rights.
• Consent: For optional data processing activities such as marketing communications, roobet will only proceed with your explicit consent, which you can withdraw at any time.

Roobet does not sell, rent, or trade your personal data to third parties. However, we do share your data with a limited number of trusted third parties where it is necessary to operate the roobet platform or comply with legal requirements. These include:

• Payment processors: bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by strict data security standards.
• Identity verification providers: Third-party KYC services may process your identity documents to verify your age and identity as required by our compliance obligations.
• Game providers: Game studios whose titles are hosted on roobet may receive anonymised session data for game performance monitoring. They do not receive your personally identifiable information.
• Legal and regulatory authorities: Roobet may be required to disclose your data to law enforcement, regulatory bodies, or courts if required by law or a valid legal order.
• IT and security service providers: Companies that help us host, maintain, and secure the roobet platform may have access to data as part of their service delivery, under strict confidentiality agreements.

Roobet uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit roobet.pro. Here is how roobet uses cookies:

• Essential cookies: Required for the roobet platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your roobet experience.
• Analytics cookies: Help roobet understand how players navigate the platform — which pages are visited most, where players drop off, and how features are used. This data is aggregated and anonymised.

Roobet does not use third-party advertising or retargeting cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of roobet.pro.

Roobet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit TLS encryption for all data transmitted between your device and roobet.pro.
• Encrypted storage for all sensitive personal data held on roobet servers.
• Strict access controls — only authorised roobet staff with a documented need can access personal data.
• Regular security audits and penetration testing of the roobet platform.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential data breaches.

Despite these measures, no online platform can guarantee absolute security. If you believe your roobet account has been compromised, contact our support team immediately at [email protected]. In the event of a data breach that affects your rights, roobet will notify you as required by applicable law.

Roobet retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specific retention periods include:

• Account and identity data: Retained for the duration of your roobet account and for up to five years after account closure, as required for AML compliance.
• Transaction records: Retained for a minimum of five years from the date of the transaction in line with financial record-keeping requirements.
• Support communications: Retained for up to two years from the date of the last interaction.
• Technical and usage data: Typically retained for up to 12 months, after which it is anonymised or deleted.

Once the applicable retention period has passed, roobet will securely delete or anonymise your personal data so that it can no longer be linked back to you.

As a roobet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

• Right of access: You can request a copy of the personal data roobet holds about you at any time.
• Right to rectification: If any of your personal data held by roobet is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure: You can request that roobet delete your personal data, subject to our legal retention obligations.
• Right to restrict processing: You can ask roobet to limit how we use your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where roobet processes your data based on consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

Roobet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use roobet.pro in any way.

If roobet discovers that personal data has been collected from a person under the age of 18, we will immediately close the associated account and delete all related personal data. If you believe a minor has registered on roobet, please contact us immediately at [email protected] so we can take prompt action.

Roobet may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players via email or an in-platform notification.

We encourage you to review this privacy policy periodically. Continued use of roobet.pro after any changes have been published means you accept the updated policy. If you do not agree with the updated privacy policy, you should stop using roobet and may request account closure.

If you have any questions, concerns, or requests relating to this privacy policy or how roobet handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.